Human Centered Design/Design Thinking

There's no better way than Human Centered Design to improve customer experience! Our team of HCD experts conduct research to glean deep insights from organizational leaders, customers, and end-users to create innovative, relevant, and successfully adopted solutions for your organization, products and services. 

At IHI, we help organizations uncover insights and drive innovation through our Design Thinking research services. By deeply understanding user needs, behaviors, and pain points, we guide the creation of products, services, and strategies that are not only effective but truly resonate with users.

What We Offer:

• User Empathy & Insight Discovery: Conducting interviews, ethnographic studies, and observational research to gain a deep understanding of your users.
• Problem Framing & Reframing: Helping teams redefine challenges from the user’s perspective to uncover hidden opportunities.
• Rapid Prototyping & Feedback Loops: Testing ideas early through prototypes and gathering user feedback to refine solutions.
• Journey Mapping & Experience Analysis: Visualizing the end-to-end user experience to identify gaps, pain points, and moments that matter.
• Co-Creation Workshops: Engaging stakeholders and users in collaborative sessions to ideate and shape innovative solutions together.

Why Choose Us?

• Human-Centered Approach: We prioritize empathy and user involvement at every stage to ensure solutions are not just functional but desirable.
• Cross-Disciplinary Expertise: Our team combines experience in design, business strategy, and technology to deliver well-rounded insights.
• Tailored Research Methods: Every project is customized to fit your specific needs, market, and objectives.
• Accelerated Innovation: Our iterative process allows for faster ideation and refinement, reducing time to market and enhancing results.
• Proven Impact: We’ve helped organizations across industries drive growth, improve customer experiences, and launch successful products

Drive meaningful innovation with IHI. Our Design Thinking research services ensure you build products and experiences that truly meet user needs.

At IHI we  help  small/start up organizations as well as larger organizations craft their business strategy through the utilization of Design Thinking. Our business strategy consulting help customers innovate to make human/customer centered, strategic, creative,  viable, feasible, desirable, and valuable business models, products and services that create and  improve revenue streams and customer satisfaction.  

We help organizations craft innovative strategies by placing people at the core of every business decision. Our Human-Centered Design (HCD) approach transforms how businesses solve problems, create value, and engage with customers—leading to sustainable growth and competitive advantage.

What We Offer:

• User-Centric Business Strategy: Aligning business goals with the needs, desires, and behaviors of your customers to drive meaningful outcomes.
• Market & User Research: Gaining deep insights through ethnographic research, user interviews, and data analysis to inform strategic decisions.
• Experience-Driven Innovation: Designing products, services, and business models that enhance user experiences and foster long-term loyalty.
• Prototyping & Validation: Rapidly developing and testing strategic concepts to ensure market fit and minimize risk.
• Organizational Alignment: Ensuring internal processes, culture, and teams are aligned with a user-first mindset, enabling seamless strategy execution.

Why Choose Us?

• Proven Expertise: Our consultants blend design thinking with business acumen, delivering strategies that drive measurable results.
• Tailored Solutions: Every strategy is customized to fit the unique needs of your organization and target market.
• Collaborative Approach: We work closely with stakeholders across departments, fostering innovation through co-creation and cross-functional collaboration.
• Future-Ready Strategies: By anticipating future trends and user needs, we help your business stay ahead in an evolving market.
• Sustainable Impact: Our strategies prioritize not just immediate growth but long-term value creation for both users and your organization.

Unlock new opportunities and drive business growth with human-centered strategies, we help you build stronger connections with your customers and differentiate in the market.

At IHI, we empower businesses to make informed decisions by delivering comprehensive product market research. Our data-driven insights help you understand market demand, identify opportunities, and refine your product offerings to ensure successful launches and sustained growth.

What We Offer:

• Market Analysis & Trends: In-depth analysis of market conditions, emerging trends, and competitive landscapes to guide product development.
• Customer Insights & Segmentation: Identifying and understanding target audiences through surveys, focus groups, and user feedback.
• Competitive Benchmarking: Evaluating competitor products, pricing, and positioning to uncover differentiation opportunities.
• Concept Testing & Validation: Testing product ideas with real users to gather feedback, refine features, and validate demand before launch.
• Go-To-Market Strategy Development: Crafting data-backed strategies to ensure successful product introductions and market penetration.

Why Choose Us?

• Actionable Insights: We turn complex data into clear, actionable recommendations that drive product innovation and growth.
• Customized Approach: Tailored research methodologies that fit the unique needs of your industry, product, and target audience.
• Cross-Industry Expertise: Experience conducting market research across sectors, from technology to consumer goods and healthcare.
• Risk Mitigation: By validating concepts early, we help reduce market entry risks and optimize your investment.
• End-to-End Support: From initial research to post-launch evaluation, we provide continuous insights throughout the product lifecycle.

Gain the insights you need to create products that resonate with your market.  We help turn great ideas into market successes.